Frequently Asked Questions
Find answers to common questions about our products, ordering, shipping, and policies.
The product was acquired through verified suppliers who work directly with manufacturers from start to finish, ensuring a transparent and reliable supply chain.
Our products are tested by trusted laboratories such as Janoshik Analytical and other accredited labs. Testing includes:
- HPLC/UPLC — Confirms purity and measures the percentage of the target peptide relative to related substances.
- Mass Spectrometry (LC-MS) — Confirms molecular weight and verifies identity of the peptide.
Products not tested are indicated as such, with a link to all tests on the product page. Samples are collected by the manufacturer, supplier, and Grey Axis Research to ensure independent verification.
We accept Zelle, major credit/debit cards via Bankful, bank transfers via LinkMoney, cryptocurrency via DePay, and additional options at checkout.
We offer two shipping methods:
- UPS/USPS Ground — estimated 3–7 business days
- UPS 2nd Day Air® or USPS Priority — estimated 2–4 business days (see below)
Free UPS Ground shipping is available on orders over $175. Free UPS 2nd Day Air is available on orders over $350. All orders are discreetly packaged. Live shipping rates are shown at checkout.
Orders will be shipped using the carrier and service option estimated to provide the fastest delivery timeframe. For remote or rural areas, USPS may be selected when deemed the most efficient and reliable option based on carrier estimates.
Shipping timeframes are estimates only and may vary based on carrier operations, holidays, weekends, weather, routing delays, or other factors outside the control of Grey Axis Research.
You must be at least 21 years of age to create an account and purchase products from Grey Axis Research. This is verified during registration.
All Grey Axis Research products are sold exclusively for in-vitro laboratory research purposes. They are not intended for human or animal consumption and should only be handled by qualified research personnel in controlled environments.
Please refer to our Refund Policy for full details on returns, exchanges, and refund eligibility.
Visit our Contact Page or email admin@greyaxisresearch.com. We typically respond within 1 business day.